BetaVox
Our website address is: http://www.betavox.org. We provide information about our Web and Application products we develop. We do not collect data on this website. Our Privacy Policy for our individual products will be listed on their specific websites, and helps explain our data practices, including the information we process to provide our Services.
This privacy statement explains the personal data BetaVox processes, how BetaVox processes it, and for what purposes. BetaVox offers problem solving products, like tele-medicine, used to help operate enterprises countrywide with devices you use in your home. References to BetaVox products in this statement include BetaVox services, websites, and apps. Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions BetaVox has with you and the BetaVox products listed below, as well as other BetaVox products that display this statement.
My Oga Doctor is a BetaVox product and is offered to and designed primarily for use by organizations and patients.
In the event of a conflict between this BetaVox privacy statement and the terms of any agreement(s) between a customer and BetaVox for My Oga Doctor, the terms of those agreement(s) will control.
You can also learn more about our My Oga Doctor Product features and settings, including choices that impact your privacy or your end users' privacy, in product documentation.
If any of the terms below are not defined in this Privacy Statement or the Product Terms, they have the definitions below.
the terms of those agreements) will control.
You can also learn more about our My Oga Doctor Product features and settings, including choices that impact your privacy or your end users' privacy, in product documentation.
If any of the terms below are not defined in this Privacy Statement or the Product Terms, they have the definitions below.
General. When a customer tries, purchases, uses, or subscribes to My Oga Doctor, or obtains support for or professional services with such products, Betavox receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our business operations, and communicate with the customer.
For example:
• When a customer engages with a BetaVox sales representative, we collect the customer's name and contact data, along with information about the customer's organization, to support that engagement.
• When a customer interacts with a BetaVox support professional, we collect device and usage data or error reports to diagnose and resolve problems.
• When a customer pays for products, we collect contact and payment data to process the payment.
• When BetaVox sends communications to a customer, we use data to personalize the content of the communication.
• When a customer engages with BetaVox for professional services, we collect the name and contact data of the customer's designated point of contact and use information provided by the customer to perform the services that the customer has requested.
My Oga Doctor enable you to consult a physician, fill a prescription, and other medical services through online services from BetaVox and third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies.
Android
IOS
BetaVox uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two BetaVox products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods.
We share personal data with physicians, pharmacies, and laboratories within our network in order for services to be provided. We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with BetaVox-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of BetaVox and its customers.
You can also make choices about the collection and use of your data by BetaVox. You can control your personal data that BetaVox has obtained, and exercise your data protection rights, by contacting BetaVox or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. Not all personal data processed by BetaVox can be accessed or controlled via the provided tools within the apps. If you want to access or control personal data processed by BetaVox that is not available via the tools directly through the BetaVox products you use, you can always contact BetaVox at the email address in the footer of our website.
BetaVox retains personal data only for as long as it is reasonably necessary to provide My Oga Doctor and other BetaVox services, fulfil the purposes described in this Privacy Policy, resolve disputes, maintain security, and comply with applicable legal, medical, accounting, and regulatory obligations. Our general retention periods are as follows: Account and profile information: Retained while your account remains active. If you request account deletion, the information will normally be deleted or anonymised within 30 days after your request has been verified. Consultation and medical information: Retained for as long as required to provide healthcare services and to comply with applicable medical-record and legal-retention requirements. Certain medical records may not be deleted immediately where healthcare providers are legally or professionally required to retain them. Appointment, prescription, laboratory, and pharmacy records: Retained for as long as necessary to complete the requested service and thereafter for any period required by applicable healthcare laws or regulations. Payment and transaction records: Retained for up to seven years, or for any longer period required by applicable tax, accounting, anti-fraud, or financial regulations. Customer-support communications: Retained for up to three years after the support matter has been resolved, unless a longer period is necessary for an ongoing dispute or legal obligation. Security, device, and activity logs: Normally retained for up to 12 months for fraud prevention, troubleshooting, and protection of our services. Marketing information: Retained until you withdraw your consent, unsubscribe, or ask us to stop using your information for marketing. Backup copies: Data scheduled for deletion may remain in encrypted or restricted backup systems for up to 90 additional days before being permanently overwritten. When a retention period expires, we securely delete or anonymise the information so that it can no longer be associated with you. We may retain limited information for a longer period when required by law, necessary to establish or defend legal claims, needed to prevent fraud or abuse, or necessary to protect the safety and security of users. Where information cannot be deleted immediately because of a legal, medical, or regulatory obligation, we will restrict its use to the purpose for which its continued retention is required.
You may request the deletion of your My Oga Doctor account and personal data at any time. To submit a deletion request: 1.Send an email to support@betavox.org. 2.Use the subject line “My Oga Doctor Account Deletion Request.” 3.Include the full name, email address, and telephone number connected to your account. 4.Do not include passwords, payment-card details, medical reports, or other unnecessary sensitive information in your email. 5.BetaVox may contact you to verify your identity and confirm that you are authorised to request deletion of the account. We will acknowledge your request and normally complete the deletion process within 30 days after verifying your identity. We will notify you when the deletion has been completed or explain if we must retain certain information. Deleting your account will normally delete or permanently anonymise: Your account and profile information; Contact information associated with the account; Saved preferences; Information that is not subject to a legal, medical, security, financial, or regulatory retention requirement; and Other personal information that is no longer necessary for providing our services. Some information may be retained after account deletion, including: Medical or consultation records that healthcare providers must retain; Payment, transaction, tax, and accounting records; Records of consent and previous deletion requests; Information relating to fraud, abuse, disputes, investigations, or legal claims; and Information contained temporarily in protected backup systems. Any information retained after an account-deletion request will be securely stored, access-restricted, and used only for the applicable legal, medical, security, or regulatory purpose. It will be permanently deleted or anonymised when the applicable retention period expires. Deleting the My Oga Doctor application from your device does not automatically delete your account or personal data. You must submit an account-deletion request using the process stated above. Contact Us About Privacy For questions about this Privacy Policy, our retention practices, or the deletion of your account and personal data, contact: BetaVox – Privacy Team Email: support@betavox.org Website: https://betavox.org/ Last updated: September 20, 2026
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